Refund policy
Welcome to . Customer satisfaction is important to us, and we are committed to providing quality products and support.
Refund Eligibility
We offer refunds under the following conditions:
- You received a damaged item
- You received the wrong item
To request a refund, please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the issue
- A brief explanation
Email: support@nomalisia.com
Non-Return Policy
At this time, we do not accept physical returns. Please review product details carefully before placing your order.
Refund Process
Once your request is reviewed and approved, your refund will be issued to the original payment method within 5–10 business days.
Late or Missing Refunds
If you have not received your refund after the processing period, please contact your bank or payment provider first. If you still need assistance, contact us at support@nomalisia.com.